About the Role:

u&u Recruitment Partners is seeking an IT Support Engineer to join a well-established financial services organisation based in Melbourne CBD.
 
This is an initial 3-month temporary contract with an immediate start available, offering the potential for extension. Working within a busy technology team, you'll provide Level 2/3 support across end-user technologies, business systems and Microsoft platforms.
 
Please note this role is based onsite in Melbourne CBD five days per week.

Key Responsibilities:

• Provide Level 2 and Level 3 technical support across the business;

• Set up and support laptops, mobile devices, monitors and peripherals;

• Manage user onboarding, offboarding and account provisioning;

• Support Microsoft 365, Azure and end-user computing environments; and

• Resolve technical issues and service requests within a high-volume support environment.

About You:

To be successful in this role, you will bring:

• Experience in a Level 2 or Level 3 IT Support / Service Desk role;

• Strong Microsoft 365 experience, including Exchange Online, Teams and SharePoint;

• Exposure to Azure, Entra ID, Azure Virtual Desktop and hybrid Active Directory environments;

• Excellent communication skills and a customer-focused approach; and

• Ability to work effectively in a fast-paced, high-volume support environment.

Experience with Intune and PowerShell will be highly regarded.

What's on Offer:

• Initial 3-month temporary contract with immediate start;

• Daily $15 lunch vouchers and office snacks – you should never have to pay for lunch or snacks in this job!;

• Strong potential for extension;

• Melbourne CBD location;

• Exposure to a modern Microsoft technology environment; and

• Supportive and collaborative team culture.

How to Apply:

To apply for this role, simply follow the link below.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.